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Adelaide Oval has collaborated with SA Health and SAPOL to put in place measures to ensure coming to events is as fun, safe and easy as possible.

Keep Adelaide Oval COVIDSafe. If you have been in a hotspot in the past 14 days, follow SA Health advice.

 

Important Update regarding Round 15: Port Adelaide v Sydney Swans

SA Health has confirmed Round 15: Port Adelaide v Sydney Swans will go ahead as scheduled, however, the front two rows at Adelaide Oval must be free of spectators. At this stage, there is no directive beyond Round 15.

In addition, the AFL has provided a directive that spectators will not be able to occupy the two (2) seats directly adjacent to the player races for the remainder of the 2021 Toyota AFL Season 2021. This directive is nationwide in an effort to minimize the interaction between players and spectators.

Adelaide Oval, Port Adelaide Football Club, Adelaide Oval Football Membership and Ticketek are working closely to ensure all impacted have the simplest re-location to the best available seats for Saturday’s game.

We appreciate your understanding and support in keeping the AFL and Adelaide Oval COVIDSafe.

How will you be contacted?

Power Reserved Seat Member
You will receive an email today (Tuesday 22 June) including a link to redeem the alternate seats of your choice from the available remaining.

Power Essential and Adelaide Oval Football Member & General Ticket Purchaser
You will receive an SMS by 4pm Wednesday from Ticketek, notifying you have been re-located by Ticketek to alternate seats. Your new seats will then be automatically sent to your mobile.

I’m not sitting in the front two rows or by a player race, am I impacted?
You are not impacted and can attend as you originally planned.

This page will be updated regularly based on changes to restrictions. These measures will only work if everyone plays their part in keeping Adelaide Oval COVIDSafe. Please ensure you are also aware of the Adelaide Oval Conditions of Entry.

 

COVIDSafe Measure FAQs

Attending the AFL

An updated Adelaide Oval COVID Management Plan has been approved by SA Health, including the increase to 75% capacity. Adelaide Oval SMA, SANFL, Adelaide Football Club and Port Adelaide Football Club have worked together on a united approach to communicate the details to members and the public – making returning to the footy as safe and easy as possible.

Five things to remember this footy season

Five things to remember this footy season 1. Bring your own mask 2. Scan in with the QR code 3. Sit in your allocated seat 4. Our staff are there to help; please follow their directions 5. Cheer loudly, have fun, and respect those around you

Before you attend an event, please read the pre-event email sent from Ticketek to ticket purchasers to make sure you’re up-to-date with the latest guidelines. If you did not purchase your tickets, please ask the person who did to send you this important information.

Attending the AFL - FAQs

To avoid entry and concourse congestion, we recommend patrons arrive as early as they can from when gates open. Please check the website event page or read the pre-event email sent from Ticketek to ticket purchasers for specific advice about your arrival time.

In line with our approved SA Health COVID Management plan, all staff will be wearing face masks when moving around the stadium. Staff are not required to wear face masks in kiosks where the counter creates a 1.5m distance between them and the patron.

For the latest information relevant to South Australia and any current restrictions in place, please visit the SA Health website.

Each person visiting the venue must check-in using the QR code or signing via the paper attendance record. In addition, ticket buyer information is recorded at purchase. Please make sure your details are correct when you purchase tickets.

Yes. Under the COVID Management Plan it is a mandatory requirement from SA Health for patrons to wear a mask as you enter, move around the stadium and as you leave. You may remove your mask when seated or standing in your allocated seat, or if you are in an individually QR-coded corporate hospitality space (i.e. corporate suites, bodyline bar or hill pod). Children under 12 years old are not required to wear a mask.

If you can, use the stairs or escalators. Lift usage will be restricted to people with mobility needs and a maximum of four people at any time.

Try to avoid touching stair rails, door handles and other touch points. Sanitise your hands regularly and always do so before eating.

At the end of the game, please remember to keep your distance from other people. Only use the Riverbank Footbridge if you are travelling by train. Please use other routes if heading into the city.

All staff, artists and patrons are reminded to keep at least 1.5m wherever possible. Maximum capacities are in place for all areas of the stadium, including backstage and office areas, corporate spaces, and lifts.

Yes, in accordance with our SA Health approved COVID Management Plan, corporate suites, MTX Club and enclosed stadium bars (i.e. Bodyline bar) are individually QR-coded for entry. Therefore, you can remove your mask and vertically drink once checked-in and inside the space only.

Yes, from the 8 May 2021 showdown onwards Adelaide Oval Hill capacity raised to 75%. The Hill will be roped-off into four large sections, utilising the 3 persons per 4sqm requirement. Hill pods are individually QR-coded for entry, so patrons can remove their mask and vertically drink when inside their pod only.

Check your relevant membership page for detailed information.

We all have a part to play in keeping Adelaide Oval COVIDSafe:

  • Stay home if you are feeling unwell.
  • Wash your hands often and cover coughs and sneezes in your arm.
  • Wear a mask and keep 1.5m from others wherever possible when entering, moving around and exiting the stadium.
  • Use the COVIDSafe check-in QR Code when you arrive.
  • Sit in your designated seat.
  • Follow the advice of all stadium staff.
  • If your health is vulnerable, talk to your doctor about what is appropriate for you.
  • If you develop any cold or flu symptoms after the event, PLEASE get tested for COVID-19

You will need to bring a mask with you to wear on entry, exit and when moving around the stadium. Limit the number and size of bags you bring and have any bags ready for inspection as you approach your entry gate. This will make security checks faster and safer. Bags small enough to be stored under a seat will be permitted into the venue. Cricket or sporting bags longer than 30cm are not permitted. As an outdoor venue, we recommend dressing comfortably and appropriately for weather conditions. Note that there are no cloaking facilities. Dress code and information regarding restricted or prohibited items can be found in our Conditions of Entry.

Patrons are allowed to bring small quantities of food and non-alcoholic beverages for personal use only. As per the Adelaide Oval Conditions of Entry, visitors are not allowed to bring in eskies of any size or type (including foam eskies), cans, tins, metal containers, glass bottles, glass containers or alcoholic drinks. Please note that there is no self-catering in corporate facilities.

Conditions of Entry

Yes, bars and kiosks will be open. Please note, Adelaide Oval food and beverage outlets only accept payment by card. For those patrons who may attend with cash only, card exchange booths are located around the stadium. Download the MyVenue App and order drinks from your seat to save time before heading to your closest bar for collection. Our friendly bar staff will be able to assist with any questions you might have about using the app.

Yes, you will need to check-in via a QR code. Download the mySA GOV app before you arrive and check-in outside the stadium. If you need to sign-in using a pen and paper, you may do so at the information desk before, during or after the event.

Yes, hand sanitiser stations are at all entrances and throughout the stadium. Patrons are encouraged to wash their hands before and after using the bathroom and to sanitise frequently. To avoid queues and congestion, we recommend patrons bring their own as well.

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Attending a concert

Each person visiting the venue must check-in using the QR code or signing via the paper attendance record. In addition, ticket buyer information is recorded at purchase. Please make sure your details are correct when you purchase tickets.

Yes, you will need to check-in via a QR code. Download the mySA GOV app before you arrive and check-in outside the stadium. If you need to sign-in using a pen and paper, you may do so at the information desk before, during or after the event.

Yes. Under the COVID Management Plan it is a mandatory requirement from SA Health for patrons to wear a mask as you enter, move around the stadium and as you leave. You may remove your mask when seated or standing in your allocated seat, or if you are in an individually QR-coded corporate hospitality space (i.e. corporate suites, bodyline bar or hill pod). Under 12 year old are not required to wear a mask.

Take note of the allocated entry gate on your ticket. Have your phone with your ticket ready to go when entering the stadium. Patrons with special access requirements seated in Eastern Stand level 5 will need to use the lift located near the Victor Richardson gates (between the Riverbank and Eastern stands).

You will need to bring a mask with you to concerts at Adelaide Oval. Limit the number and size of bags you bring and have any bags ready for inspection as you approach your entry gate. This will make security checks faster and safer. Bags small enough to be stored under a seat will be permitted into the venue. Cricket or sporting bags longer than 30cm are not permitted. As an outdoor venue, we recommend dressing comfortably and appropriately for weather conditions. Note that there are no cloaking facilities. Dress code and information regarding restricted or prohibited items can be found in our Conditions of Entry.

Yes, hand sanitiser stations are at all entrances and throughout the stadium. Patrons are encouraged to wash their hands before and after using the bathroom and to sanitise frequently. To avoid queues and congestion, we recommend patrons bring their own as well.

Yes, from the 8 May 2021 showdown onwards Adelaide Oval seated capacity is back to 100. You will likely have people in front, behind and on either side of you. Masks can be removed in your seat.

Yes, you may stand in the immediate vicinity of your allocated seat to dance. This is in accordance with our approved SA Health COVID Management Plan. As always, we ask you to be mindful of patrons around you.

Yes, bars and kiosks will be open. Please note, Adelaide Oval food and beverage outlets only accept payment by card. For those patrons who may attend with cash only, card exchange booths are located around the stadium. Download the MyVenue App and order drinks from your seat to save time before heading to your closest bar for collection. Our friendly bar staff will be able to assist with any questions you might have about using the app.

We all have a part to play in keeping Adelaide Oval COVIDSafe:

  • Stay home if you are feeling unwell.
  • Wash your hands often and cover coughs and sneezes in your arm.
  • Wear a mask and keep 1.5m from others wherever possible when entering, moving around and exiting the stadium.
  • Use the COVIDSafe check-in QR Code when you arrive.
  • Sit in your designated seat.
  • Follow the advice of all stadium staff.
  • If your health is vulnerable, talk to your doctor about what is appropriate for you.
  • If you develop any cold or flu symptoms after the event, PLEASE get tested for COVID-19

If you can, use the stairs or escalators. Lift usage will be restricted to people with mobility needs and a maximum of four people at any time.
Try to avoid touching stair rails, door handles and other touch points. Sanitise your hands regularly and always do so before eating.
At the end of the game, please remember to keep your distance from other people. Only use the Riverbank Footbridge if you are travelling by train. Please use other routes if heading into the city.

All staff, artists and patrons are reminded to keep at least 1.5m wherever possible. Maximum capacities are in place for all areas of the stadium, including backstage and office areas, corporate spaces, and lifts.

In line with our approved SA Health COVID Management plan, all staff will be wearing face masks when moving around the stadium. Staff are not required to wear face masks in kiosks where the counter creates a 1.5m distance between them and the patron.

For the latest information relevant to South Australia and any current restrictions in place, please visit the SA Health website.

To avoid entry and concourse congestion, we recommend patrons arrive as early as they can from when gates open. Please check the website event page or read the pre-event email sent from Ticketek to ticket purchasers for specific advice about your arrival time.

In line with our approved SA Health COVID Management plan, all staff will be wearing face masks when moving around the stadium. Staff are not required to wear face masks in kiosks where the counter creates a 1.5m distance between them and the patron.


Attending a Private Event

Most events at Adelaide Oval fall under the Adelaide Oval COVID Management Plan, approved by SA Health. Some events do have their own COVID Management Plan, check with your event organiser if you are unsure and have not received pre-event information.


Ticketing FAQs

Yes, all tickets purchased via credit card will automatically be refunded back to the original credit card that was used at the time of booking. For tickets that were purchased by EFTPOS, cash, or a credit card that has now expired, one of the ticketing team will contact you to finalise the refund. Please note this process may take multiple business days to appear back in your bank account.

Depending on the details of your situation, you may be eligible for refund. We recommend reviewing the Ticketek Refund FAQs and Conditions prior to making a claim.

Check your relevant membership page for detailed information.