Skip to content

Adelaide Oval has worked closely with SA Health and SAPOL to put in place measures to ensure events are as safe as possible.

Keep Adelaide Oval COVIDSafe. If you have been in a hotspot in the past 14 days, follow SA Health advice and keep up to date on cross border travel.

This page will be updated regularly based on changes to restrictions. These measures will only work if everyone plays their part in keeping Adelaide Oval COVIDSafe. Please ensure you are also aware of the Adelaide Oval Conditions of Entry.

Adelaide Oval will become a double COVID-19 vaccination only venue as of 23 November 2021

Following the State Government release of the new Testing, Tracing, Isolation and Quarantining (TTIQ) model, the Board of the Stadium Management Authority has determined that Adelaide Oval will become a double COVID-19 vaccine only venue.

This decision, which comes into effect from Tuesday 23 November, applies to anyone aged 12 and over entering Adelaide Oval for any reason.

Proof of double vaccination will be required of all game and event day patrons, functions and events guests, visitors to the stadium, RoofClimb and Adelaide Oval Tours participants, suppliers and contractors. A double vaccination policy for all Adelaide Oval staff was introduced earlier this week.

People who are double vaccinated will be required to display their COVID 19 Digital Certificate via their smart phone prior to entry. Where this is not possible, a printed immunisation history statement will be accepted.

Those with an official medical exemption will need to show their certificate of exemption and provide a recent negative test result no older than 72 hours. Anyone found having entered the stadium without the necessary proof of vaccination status risks a three-year venue ban.

The only exception is Oval Hotel where guests will not currently be required to demonstrate proof of double vaccination to stay; however, they will not be able to enter any other part of the stadium without it. Please scroll down to read our FAQs.

View the full announcement here.

Pre-event emails and SMS from Ticketek will always provide event-specific information also.

We look forward to welcoming all to Adelaide Oval in a fun and safe manner.

COVIDSafe Measures FAQs

Five things to remember

Five things to remember this footy season 1. Bring your own mask 2. Scan in with the QR code 3. Sit in your allocated seat 4. Our staff are there to help; please follow their directions 5. Cheer loudly, have fun, and respect those around you

Before you attend an event, please read the pre-event email sent from Ticketek to ticket purchasers to make sure you’re up-to-date with the latest guidelines. If you did not purchase your tickets, please ask the person who did to send you this important information.

Conditions of Entry - FAQs

Yes, people who are double vaccinated will be required to display their COVID 19 Digital Certificate via their smartphone prior to entry. Where this is not possible, a printed immunisation history statement will be accepted.

In the case of a valid medical exemption, a certificate of exemption AND a recent negative test result no older than 72 hours will need to be provided.

Adelaide Oval staff will be conducting a random screening process at all points of entry. In addition to this, our staff will be carrying out random checks throughout the stadium.

SA Health or SAPOL staff may also request proof of vaccination. Any person who cannot produce the required evidence will be required to leave the stadium and may face a 3-year ban.

People who are double vaccinated will be required to display their COVID 19 Digital Certificate via their smartphone prior to entry. Follow this video or step-by-step guide for setting up your digital certificate.

Where unknown or a Digital certificate is not possible, a printed immunisation history statement and valid ID will be accepted.

Where this is not possible, a printed immunisation history statement will be accepted.

In the case of a valid medical exemption, a certificate of exemption AND a recent negative test result no older than 72 hours will need to be provided.

Proof of vaccination is now a condition of entry to Adelaide Oval. If a person refuses to follow these conditions, they will not be allowed entry to the stadium.

Anyone with an official medical exemption will need to show a certificate of exemption and a recent negative test result (no older than 72 hours). This means you will need to ask your GP to apply to the Australian Immunisation Register and then SA Health, and show proof of this approval.

At entry gates, a lane for those declaring exemption will be set aside, to allow that screening to occur without impacting main lanes.

They face a three-year ban from the venue.

For those who purchased their tickets prior to 23 November 2021 – the date Adelaide Oval proof of double COVID-19 vaccination as a requirement of the Conditions of Entry came into effect – you may be eligible for a refund and can submit their claim here.

Those who purchased after this date agreed to these Conditions of Entry as a part of the ticket Conditions of Sale, and refunds are at the discretion of the event seller. Depending on the details of your situation, you may be eligible for a refund. We recommend reviewing the Ticketek Refund FAQs and Conditions prior to making a claim.

No, trial vaccinations will not be accepted for entry to Adelaide Oval. Until which time the trial vaccination is recognised as a public health approved vaccine, and can produce an official COVID-19 vaccination certification.

It’s a much more controlled environment in terms of tracing guests so we’re confident the risks are very manageable in that setting. Guests will not be required to demonstrate proof of double vaccination to stay; however, they will not be able to enter any other part of the stadium without it.

return to top


Attending a concert

Each person visiting the venue must check-in using the QR code or by signing via the paper attendance record. In addition, ticket buyer information is recorded at purchase. Please make sure your details are correct when you purchase tickets.

Yes, you will need to check-in via a QR code. Download the mySA GOV app before you arrive and check-in outside the stadium. If you need to sign-in using a pen and paper, you may do so at the information desk before, during or after the event.

Yes. Under the COVID Management Plan it is a mandatory requirement from SA Health for patrons to wear a mask at all times and in all areas, including when seated, except when eating and drinking. Under 12 year old are not required to wear a mask. You will need to bring your own mask.

Take note of the allocated entry gate on your ticket. Have your phone with your ticket ready to go when entering the stadium. Patrons with special access requirements seated in Eastern Stand level 5 will need to use the lift located near the Victor Richardson gates (between the Riverbank and Eastern stands).

You will need to bring a mask with you to concerts at Adelaide Oval. Limit the number and size of bags you bring and have any bags ready for inspection as you approach your entry gate. This will make security checks faster and safer. Bags small enough to be stored under a seat will be permitted into the venue. Cricket or sporting bags longer than 30cm are not permitted. As an outdoor venue, we recommend dressing comfortably and appropriately for weather conditions. Note that there are no cloaking facilities. Dress code and information regarding restricted or prohibited items can be found in our Conditions of Entry.

Yes, hand sanitiser stations are at all entrances and throughout the stadium. Patrons are encouraged to wash their hands before and after using the bathroom and to sanitise frequently. To avoid queues and congestion, we recommend patrons bring their own as well.

Yes. Only select seating rows will be clear, in accordance with the SA Health approved COVID Management Plan. You will likely have people seated either side of you, in front and behind. Please sit in the seat designated on your ticket.

Yes, you may stand in the immediate vicinity of your allocated seat to dance. This is in accordance with our approved SA Health COVID Management Plan. As always, we ask you to be mindful of patrons around you.

Yes, bars and kiosks adjacent active seating bays and hospitality spaces will be open. Please note, Adelaide Oval food and beverage outlets only accept payment by card. For those patrons who may attend with cash only, card exchange booths are located around the stadium.

We all have a part to play in keeping Adelaide Oval COVIDSafe:

  • Stay home if you are feeling unwell.
  • Wash your hands often and cover coughs and sneezes in your arm.
  • Wear a mask and keep 1.5m from others wherever possible when entering, moving around and exiting the stadium.
  • Use the COVIDSafe check-in QR Code when you arrive.
  • Sit in your designated seat.
  • Follow the advice of all stadium staff.
  • If your health is vulnerable, talk to your doctor about what is appropriate for you.
  • If you develop any cold or flu symptoms after the event, PLEASE get tested for COVID-19

If you can, use the stairs or escalators. Lift usage will be restricted to people with mobility needs and a maximum of four people at any time.
Try to avoid touching stair rails, door handles and other touchpoints. Sanitise your hands regularly and always do so before eating.
At the end of the event, please remember to keep your distance from other people. Only use the Riverbank Footbridge if you are travelling by train. Please use other routes if heading into the city.

All staff, artists and patrons are reminded to keep at least 1.5m wherever possible. Maximum capacities are in place for all areas of the stadium, including backstage and office areas, corporate spaces, and lifts.

Yes. In line with our approved SA Health COVID Management plan, all staff will be wearing face masks at all times and in all areas.

For the latest information relevant to South Australia and any current restrictions in place, please visit the SA Health website.

There are specific arrival times for this game. If you have a Hospitality or Club Function ticket, you must arrive between 2pm and 3pm to the designated Gate on your ticket. If you have a Club or Adelaide Oval Football Membership ticket you must arrive from 3:10pm to the designated Gate on your ticket.

In line with our approved SA Health COVID Management plan, all staff will be wearing face masks when moving around the stadium. Staff are not required to wear face masks in kiosks where the counter creates a 1.5m distance between them and the patron.


Attending a Private Event

Most events at Adelaide Oval fall under the Adelaide Oval COVID Management Plan, approved by SA Health. Some events do have their own COVID Management Plan, check with your event organiser if you are unsure and have not received pre-event information.


Ticketing FAQs

Yes, all tickets purchased via credit card will automatically be refunded back to the original credit card that was used at the time of booking. For tickets that were purchased by EFTPOS, cash, or a credit card that has now expired, one of the ticketing team will contact you to finalise the refund. Please note this process may take multiple business days to appear back in your bank account.

Depending on the details of your situation, you may be eligible for a refund. We recommend reviewing the Ticketek Refund FAQs and Conditions prior to making a claim. Alternatively, you can transfer your ticket to a friend via the “share” button at the bottom of your mobile ticket – this is a single transfer sharing opportunity. Detailed mobile sharing FAQs can be found on the Ticketek website here.

No, For AFL and SANFL Finals members will have had to redeem and/or purchase via Ticketek. Please contact your respective membership representatives with any queries regarding member tickets.