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Adelaide Oval has worked closely with SA Health and SAPOL to put in place measures to ensure attending your event is as enjoyable and as safe as possible.

Keep Adelaide Oval COVIDSafe and follow SA Health advice.

This page will be updated regularly based on changes to restrictions. These measures will only work if everyone plays their part in keeping Adelaide Oval COVIDSafe.

Before you attend an event, please read the pre-event email sent from Ticketek to ticket purchasers to make sure you’re up-to-date with the latest guidelines. If you did not purchase your tickets, please ask the person who sent you this important information.

We look forward to welcoming you to Adelaide Oval.

COVIDSafe Measures FAQs

Attending an AFL match

Check the website event page for event-specific gate times. Ticket purchasers will also see their recommended entry gate on their ticket, as well as receive an email from Ticketek in the days leading up to the event, including any updates. Please arrive at your earliest convenience to swiftly move through the entry process in a COVIDSafe manner.

Take note of the allocated entry gate on your ticket. Have your phone with your ticket ready to go when entering the stadium. Patrons with special access requirements seated in Eastern Stand Level Five will need to use the lift located near the Victor Richardson gates (between the Riverbank and Eastern stands).

Please contact Ticketek with any concerns or queries.

Contact Ticketek

As of Friday 15 April 2022, visitors to Adelaide Oval will no longer be required to show proof of double COVID 19 vaccination. This change has been made on the basis of South Australia’s high vaccination rate, continued easing of restrictions and the return to 100% capacity. It will still be a requirement that all Adelaide Oval staff are double vaccinated. Make sure you keep up to date with, and abide by, all Adelaide Oval Conditions of Entry.

Yes, hand sanitiser stations are at all entrances and throughout the stadium. Patrons are encouraged to wash their hands before and after using the bathroom and to sanitise frequently. To avoid queues and congestion, we recommend patrons bring their own as well.

Ticketing FAQs

Yes, all tickets purchased via credit card will automatically be refunded back to the original credit card that was used at the time of booking. For tickets that were purchased by EFTPOS, cash, or a credit card that has now expired, one of the ticketing team will contact you to finalise the refund. Please note this process may take multiple business days to appear back in your bank account.

Depending on the details of your situation, you may be eligible for a refund. We recommend reviewing the Ticketek Refund FAQs and Conditions prior to making a claim. Alternatively, you can transfer your ticket to a friend via the “share” button at the bottom of your mobile ticket – this is a single transfer sharing opportunity. Detailed mobile sharing FAQs can be found on the Ticketek website here.

Yes, members are now able to use their member cards or mobile membership to enter the Oval again. Please contact your respective membership representatives with any queries regarding member tickets.