FAQs

Our MTX Club ordinarily has upward of 50 people on a waitlist for Guest Passes for each fixture, our team will do their absolute best to sell your returned seat. The returned seat can be sold as a reserved seat or general admission MTX Club Guest Pass.

However, there may be times our team is unable to sell your returned seat. If your seat is sold, you will receive confirmation from our MTX Club membership team.

Yes. All guests and members aged over 12 seeking admission to the MTX Club must adhere to the standard dress code.

Information about the MTX Club dress code can be found here.

Our MTX Club team will offer your returned seat for sale to MTX Club members only.

No. Guest Passes cannot be exchanged or redeemed for food and beverage.

No. Guest Passes cannot be exchanged or redeemed for cash.

If a Guest Pass is earnt, it is valid for 1 year whilst your MTX Club Membership is active (being until the end of your MTX Club Membership), unless otherwise agreed.

Guest Passes cannot be used for AFL Showdowns, AFL Gather Round, AFL Finals Series, Day 1 and Day 2 of International Cricket Test Matches, and non-cricket and non-football major events such as international concert acts, and sporting events including World Cups and Olympics.

The Guest Pass earned via our Seat Return program is not guaranteed to be next to your member seats. If our reserved seat Guest Pass allocations are exhausted, you will be provided with a general admission Guest Pass into the MTX Club for the given match.

If a Guest Pass is earnt throughout the AFL season, it must be used at an AFL game within 12 months (subject to availability), unless otherwise agreed.

If a Guest Pass is earnt throughout the Cricket season, it must be used at a BBL fixture, WBBL fixture or Day 3,4 or 5 of a Test Match within 12 months (subject to availability), unless otherwise agreed.

You can use Guest Passes for AFL minor round games, International Cricket Matches Days 3-5, BBL and WBBL matches at Adelaide Oval whilst your MTX Club membership is active (subject to availability).

In fact, you can use an earned Guest Pass for football or cricket matches (subject to availability), regardless of when your returned seat was sold.

For example:

• If your seat for an AFL match is returned and sold, you can use your earned Guest Pass for cricket including Days 3-5 of a Test Match (subject to availability).

You can accrue up to a maximum of 10 Guest Passes in your current membership year. All unused Guest Passes will be deemed invalid on 14 March each year.

Please note, earned Guest Passes are only valid whilst your MTX Club membership is active.

No. Once your seat has been returned for sale, whether it is sold or not, it cannot be re-instated. However, if you have changed your mind and want to attend a match, please contact your MTX Club Account Manager who may be able to provide you with an alternate solution.

If your returned seat is sold, you will be contacted by a member of our MTX Club team.

The Seat Return form on your MTX Club member portal must be completed by 5.00pm Adelaide time on the Wednesday prior to the next match.

You can return your MTX Club seat for any game listed in your MTX Club portal.

Click here to return your MTX Club member seat. Remember, your seat/s must be returned by 5.00pm Adelaide time on the Wednesday prior to the next match.

Seats can only be returned by completing the Seat Return form on your MTX Club member portal.

Click here to return your MTX Club seat.

You will earn one Guest Pass for every two MTX Club seats that are sold by our team.

For example:

• If you return two MTX Club seats and both seats are sold, you will earn one Guest Pass.
• If you return four MTX Club seats and all four seats are sold, you will earn two Guest Passes. However, if only two seats are sold you will earn one Guest Pass.
• If you return one MTX Club seat for one match, and another seat at a future match, this will accumulate to two returned seats, and you will earn one Guest Pass.

If our MTX Club team sells your seat, you will earn a Guest Pass for future use.

Please note your seat must be sold to earn a Guest Pass.

Our new MTX Club Seat Return program provides members with the opportunity to return their seats for sale if they are unable to attend a match.

If you return your MTX Club seat and it is successfully sold to another MTX Club member, you will earn a Guest Pass for every two seats sold. Why not return and earn!

• For those feeling dysregulated and needing a space to regulate so they can get back to enjoying the event
• No hot food or alcoholic beverages
• Children 16 years and under must be attended by an adult at all times
• Family or support persons welcome

This is in addition to Adelaide Oval’s Conditions of Entry.

No, however Adelaide Oval, in collaboration with St John’s, have a number of first aid spaces around the venue, including nearby the temporary sensory space, should anyone have an experience that escalates to requiring medical assistance.

There is no specific time limit, people may be approached by a staff member to ‘check-in’ and see if they are ready to return to the game. This may be more frequent if the space is at capacity.

The space will accommodate up to 50 people, including guardians, seeking sensory regulation at any one time, pending what areas of the space are in use.

Patrons who are ticketed to the Accessible Platform on the Oval or General Admission floor can access via the western concourse at the back of the western stand. Please see staff who will be able to escort and assist.

For all other Accessible Seating, please visit our Access Information page.

At Adelaide Oval, your safety is our priority. For event safety assistance, please text 0400 TELL US (0400 835 587).

Complimentary earplugs are available from Stadium Concierge located just inside the South Gate.

Medical crews will be present inside the venue to attend to any problems, no matter how big or small.

We recommend you only bring what you can carry on you. Please leave large bags and other restricted or prohibited items at home. There are limited cloaking facilities available at Stadium Concierge, located just inside the South Gate. All items must be collected from the same drop off point, unless otherwise advised.

Free water is available throughout the Stadium. SA Water drinking fountains can be found in the following areas:

As an outdoor venue, Adelaide Oval is open to the weather elements. While there is roof overhead in certain areas of the stadium, direction and intensity of weather impacts being able to accurately classify undercover seating. This means we cannot guarantee full protection from the weather elements. For your reference, we have provided the below guide that indicates the approximate drip line and cover limitations for each level throughout the stadium.

SOUTH
·       Level 1, sections 120-123: Row R
·       Level 1, sections 125-127: Row R
·       Level 1, section 124: Row U
·       Level 1, section 130: Row R (seats 1-5)
·       Level 3, undercover (limited cover in sections 320-321 and 328a-328b)
·       Level 5, undercover (no cover in sections 520 & 529b)

EAST
·       Level 1: Row R
·       Level 3: A
·       Level 5: undercover

WEST
·       Level 1, section 100-113 no cover
·       Level 2, sections 201-205: Row F
·       Level 2, sections 210-214: Row F
·       Level 2, sections 200 & 215: no cover
·       Level 2, sections 206-209: Row A
·       Level 3: Row A
·       Level 4: undercover

NORTH
·       No cover in section 141 – 149 or Northern Hill

As of Saturday 27 August 2022, cans will be available for purchase from Adelaide Oval bars.

Yellow recycling bins will be located around the venue, which is the appropriate bin for cans.

Patrons are still unable to bring cans into the stadium, as our Conditions of Entry have not changed.

There are a number of ways to enjoy Adelaide Oval on non-event days but it’s worth noting public access to the stadium is limited to particular parts of the venue.

Koffee Ink and Bespoke Wine Bar & Kitchen both provide a great place to enjoy coffee and refreshments but always best to check the opening hours before you come because they do change when events are being held. The Bradman Collection is free to view and open Monday to Saturday from 9am-4pm. Alternatively, book in for a Stadium Tour for the chance to visit areas that are usually off-limits and learn about the heritage of Adelaide Oval or take on RoofClimb Adelaide Oval for an experience like no other.

Take note of the allocated entry gate on your ticket. Have your phone with your ticket ready to go when entering the stadium.

Yes, members are now able to use their member cards or mobile membership to enter the Oval again. Please contact your respective membership representatives with any queries regarding member tickets.

Check the website event page for event-specific gate times. Ticket purchasers will also see their recommended entry gate on their ticket, as well as receive an email from Ticketek in the days leading up to the event, including any updates.

Depending on the details of your situation, you may be eligible for a refund. We recommend reviewing the Ticketek Refund FAQs and Conditions prior to making a claim. Alternatively, you can transfer your ticket to a friend via the “share” button at the bottom of your mobile ticket – this is a single transfer sharing opportunity. Detailed mobile sharing FAQs can be found on the Ticketek website here.

Yes, all tickets purchased via credit card will automatically be refunded back to the original credit card that was used at the time of booking. For tickets that were purchased by EFTPOS, cash, or a credit card that has now expired, one of the ticketing team will contact you to finalise the refund. Please note this process may take multiple business days to appear back in your bank account.

Limit the number and size of bags you bring and have any bags ready for inspection as you approach your entry gate. This will make security checks faster and safer. Bags small enough to be stored under a seat will be permitted into the venue. Cricket or sporting bags longer than 30cm are not permitted. As an outdoor venue, we recommend dressing comfortably and appropriately for weather conditions. Note that there are no cloaking facilities. Dress code and information regarding restricted or prohibited items can be found in our Conditions of Entry.

Adelaide Oval corporate suite clients are welcome in the MTX Club if the Club dress code is adhered to.

MTX Club remains open for one hour post event.

MTX Club has an exclusive entrance for members and their guests via Level 3 of the Eastern Stand.

Please be assured that we will be doing everything to ensure your MTX Club match day experience is not impacted in any way. On completion of the project, MTX Club will provide an enhanced member experience as a result of the upgraded facilities.

Additional member benefits include:

• Reciprocal rights to other stadiums around Australia including the Medallion Club at the MCG, the Jolimont Club at the MCG, the Medallion Club at Marvel Stadium, the Premier Club at the SCG and Bankwest Club at Optus Stadium
• Glenelg Golf Club – MTX Club Members can play for free, while their guests pay the appropriate guest green fee
• Glenelg Golf Club – MTX Club Members can play for free, while their guests pay the appropriate guest green fee
• Invitations to business networking evenings
• Invitations to MTX Club golf days
• Invitations to exclusive MTX Club member events
• Zoos South Australia – MTX Club Members can access Corporate Membership rates for themselves, their employees and families to enjoy the facilities of both the Adelaide and Monarto Zoos all year round
• MTX Club members can participate in an Adelaide Stadium Tour for just $20 per person (normally $25 per person).
• Access to Next Generation visit passes

Children are permitted in MTX Club, however children 5 and under do not require a ticket but must sit on the lap of a parent/guardian and not occupy a seat. Please check regularly as this may change with increasing member subscriptions.

Corporate Suites cannot exceed their capacities and children will need to be included in the head count. Please check with your Suite holder for clarification.

MTX Club food and beverage outlets now accept payment by card only. This assists with speed of service and also reflects the strong trend towards increased use of ‘tap and go’ payment facilities. All credit, EFTPOS and debit cards are accepted and all are exempt of surcharges. Patrons attending MTX Club with cash only will be able to exchange it for a complimentary ‘Cash Card’ via the Cloakroom. Any unused ‘Cash Card’ credit can be used at future events or redeemed in full at any time.

The Stadium Club Tab Card allows you to control your corporate hospitality expenditure and provides you with a single, integrated and itemised tax invoice the following day direct to your inbox. A tab card allows you to set and monitor how much you are spending on looking after your clients and staff, even when you are not at the game. The tab card can be used at all tills within the Stadium Club, including both restaurants, retail food outlet and bars. Simply log onto the portal to activate your tab card by adding a credit card and setting a limit. If you would like additional tab cards, please speak with your Account Manager.

Friends and clients can be upgraded to MTX Club by purchasing them a guest pass prior to the game.

Guest passes for the two Showdown matches are subject to availability and can be purchased through your Account Manager.

Guest passes can be purchased for $155 (AFL & BBL games) and $185 (international cricket matches). Please note all guest passes are subject to availability and can be purchased through your Account Manager.

Reciprocal rights arrangements have been secured with the Medallion Club at the MCG, the Jolimont Club at the MCG, the Medallion Club at Marvel Stadium, the Premier Club at the SCG and the Bankwest Club at Optus Stadium. Tickets to these clubs are subject to availability and can be arranged through your Account Manager.

You cannot purchase a food and beverage package but you can book a table at one of our Stadium Club restaurants.

With floor to ceiling windows, guests of the John Halbert Room, Bespoke Wine Bar & Kitchen and the Restaurant can enjoy panoramic views across Adelaide Oval. To book a window table it is recommended that a specific request is made at the time of reservation. Please note that given the limited availability of such tables, no guarantee can be made around their availability and allocation remains the right of the Stadium Club Management.

Bookings for Bespoke Wine Bar & Kitchen, the Restaurant and John Halbert Room open four weeks in advance of the event.

The high-bar tables overlooking the oval cannot be reserved.

Bookings for the Restaurant, Bespoke Wine Bar & Kitchen and John Halbert Room are required.

There is a range of dining options available in MTX Club, these include:

Bespoke Wine Bar & Kitchen
Bespoke Wine Bar & Kitchen offers the very best in contemporary dining. Exclusive to MTX Club members on event days, our three-course event day menu is a modern exploration of the depth and variety of South Australian produce.
Join us at Bespoke Wine Bar & Kitchen for a fresh take on event day dining, a warm atmosphere and views that take in both the Oval and the surrounding parklands.

John Halbert Room
The John Halbert Room offers unparalleled variety in event day dining, with a wide selection of premium South Australian food and wine.
Expertly crafted by our culinary team, the pub-style menu includes fresh seafood, gourmet antipasto, salads, carvery, an array of hot dishes as well as cheese and desserts.

Five Regions Restaurant
Five Regions Restaurant offers an elegant approach to dining using both new and old-world culinary techniques and allows each dish to showcase local ingredients and perfectly complement each hand-selected wine. It’s a collaboration that celebrates the very best in South Australian food and wine.

Relaxed Dining Options
Don’t want to miss a minute of the action? We have a range of easy, gourmet food options that will have you back in your seat in no time.
Warm-up with one of our hearty football favourites or indulge in something sweet to complement your espresso coffee. Looking for something a little lighter or to share – indulge in one of our delicious pizzas, antipasto or snack items.

Smart-casual attire must be worn by all members and guests aged 12 and above seeking admission to MTX Club.

To avoid being refused entry, please note the following unacceptable clothing items:

• sleeveless tops (tank tops, singlet tops)
• ripped jeans
• rubber thongs or ugg boots
• football shorts or football guernseys
• tracksuit pants, sports, active or beach wear (including board shorts)
• hoodies/hooded jumpers/hooded jackets
• low-cut necklines and exposed midriffs
• offensive slogans or messages
• untidy or dirty clothing

Adelaide Oval reserves the right to refuse admission to any person, who is deemed to be inappropriately dressed.

Click to view dress code

Stadium Club members with a pre-issued portal car park have access to the North Car Park hardstand on a first in first served basis. A government issued Disability Permit must be displayed at all times.

Stadium Club members or guests without a pre-issued park can park in the north car park or Torrens Parade Grounds on a first in, first served basis. $20 is payable upon entry. A government issued Disability Permit must be displayed at all times.

Please note, for both of the options outlined above spaces are extremely limited and it is recommended arriving as early as possible to secure a park.

Adelaide Oval patrons may purchase a season Disabled Car Park pass for either the North Car Park or Torrens Parade Grounds by applying on the Adelaide Oval website. Please note this season parking is currently at capacity for Adelaide Football Club home matches and a waiting list is in place.

One car park is issued with every four MTX Club Memberships. This car parking is located in the North Car Park which is accessible from Pennington Terrace.

If you are an existing member and purchase additional memberships your seats will be positioned together, but no guarantee can be made that they will be in your current location.

The 20% membership deposit is non-refundable.

MTX Club Classic members will have a priority period to purchase tickets for all concerts and major events. Food & beverages will be on a user pays basis.

Wear comfortable clothes and flat shoes suitable for walking long distances. In the cooler months be sure to dress warm and bring a jacket. You can bring a water bottle, we also have water fountains located around the stadium.

Our Stadium Concierge team have a limited number of umbrellas for public use, if required. Stiletto heels are not permitted inside the heritage listed scoreboard.

Persons holding the following cards are eligible to book a tour at the Concession price: aged pension, single parent pension, disability pension, full-time student, veteran affairs, seniors cards and health care cards.

You will be required to present your Concession card when you arrive for your tour.

Book a Tour

A boutique hotel is an innovation that will not only help offset the ongoing costs associated with operating and maintaining the stadium, but will also ensure Adelaide Oval stays at the forefront of innovation in what is an extremely competitive international event market.

Oval Hotel will be an important addition to South Australia’s $6.7 billion visitor economy, which is a critical driver of jobs and investment. The hotel will create 120 ongoing FTE roles.

Oval Hotel will be built and managed by the Adelaide Oval Stadium Management Authority. It will not be operated by an external provider, nor will it carry any large-scale external signage. A large number of Adelaide Oval staff members have extensive experience working in the four and five-star hotel and casino industry.

The design is being overseen by COX Architecture and project managed by Mott MacDonald, the same team responsible for the award-winning redevelopment of Adelaide Oval.

None of the stadium’s existing access/egress including the plaza and atrium entry are affected by the development. Planning is already underway to ensure the impact of construction on game day patrons arriving/leaving the stadium at the East Gate is kept at a minimum.

The hotel has been designed to fit as unobtrusively and seamlessly into the existing design as possible, retaining the magnificent views while not impacting the experience for game day patrons.

The 138-room boutique hotel will feature two wings that will integrate into the existing design on either side of the East Gate. They will be linked by an elevated foyer and lounge pod with views into the east atrium and out to the parklands and city skyline.

The design of the hotel has been extensively reviewed by the Office for Design and Architecture South Australia (ODASA) to ensure it complements the current outstanding Adelaide Oval design environment.

Bookings are now open and can be made here.

To be the first to know when bookings become available, sign up to our mailing list here.

Click the button below:

Find Out More

Concession

Persons holding the following cards are eligible for a Concession membership: aged pension, single parent pension, disability pension, full-time students, and veteran affairs. Seniors cards and health care cards are not accepted.

Junior

Junior members must be under 15 years of age as at 1 January of the year membership is being purchased for (eg. 1 January 2021 for the upcoming 2021 Season), and may be asked for proof of age when entering Adelaide Oval.

Children in free

Children under the age of six years are permitted to enter the Members Area free of charge, but cannot occupy a seat. After this point they will need a membership (or will need to join the waitlist) or guest pass to enter (subject to availability).

Adelaide Oval is located 400 metres from the CBD and just a few minutes’ walk from public transport networks (train, bus and tram). Patrons are strongly encouraged to use public transport when attending events at Adelaide Oval.

If members wish to upgrade a Junior membership to a Concession/Adult or a Concession membership to an Adult, this can be done at the ticket windows on game day.

Season 2021 upgrade prices:

• Concession to Adult – $20
• Junior to Adult – $25
• Junior to Concession – $20

Please visit the Contact Us section of our website.

Contact Us

There is a cost of $35 for a replacement card. Replacement of a stolen card is free of charge by attaching the police report or indicating the police report number assigned to their case by SA Police. To organise a replacement card please call Member Services on 1300 100 336.

Please visit the South Gate Ticket Office (furthest window to the left signed Adelaide Oval Football Membership Enquiries). Your membership barcode will be blocked from entry, and a temporary ticket issued to you for the game at a cost of $15. Please note payment can be made by credit card only. Cash/cheque payment cannot be accepted.

A member who continues to live interstate or overseas for a period of no less than six months, or reasonably expects to do so in the next membership year, may apply to place their membership on hold. A membership can remain on hold for no more than two consecutive years.

Documentation confirming absence must accompany the Adelaide Oval Football Membership hold form. This can include any of the following:

• A copy of your Drivers Licence with proof of interstate address
• A copy of your international airline ticket showing departure/arrival dates
• A letter from your employer

Download Membership Hold Form

Members can submit a Seat Move Request Form:

Download Seat Move Request Form

Please note, any seat move request forms lodged during previous renewal periods are not carried over and a new seat move request form must be lodged for each upcoming season.

Due to the number of seat moves being limited, only those successful will be contacted prior to the start of the upcoming AFL season.

Adelaide Oval Football Member Services may in its discretion allow a permanent transfer of membership.

Download Membership Transfer Form

In all instances, if you have an issue on game day please approach an event day staff member or Adelaide Oval security as soon as possible. By alerting staff or security this gives us the ability to resolve any issues on the day.

Members can also SMS their issue to the Adelaide Oval feedback number 0400 TELL US (0400 835 587). Please include as much information as possible such as Section, Row, Seat number and the issue at hand so our event day staff can closely monitor the area.

A dress standard of neat, smart casual attire (no rips or tears) applies for all Adelaide Oval Football Members and their guests. Adelaide Oval SMA Management reserves the right to refuse entry to Members Areas if members do not meet the minimum dress standard.

The Adelaide Oval Football Membership Terms & Conditions can be downloaded via the button below.

View Terms & Conditions

Ticketek is the only authorised ticketing agent for all major events at Adelaide Oval. Tickets to all Adelaide Oval events (excluding memberships) must be purchased via Ticketek.

Visit Ticketek

Adelaide Oval ticket offices are open on major event days, generally from half an hour prior to gates opening. Ticketek staff will be on site during events to facilitate ticket sales, collections and enquiries.

Accessible ticketing sales and enquiries should be directed to the Ticketek Special Needs Hotline on 1300 665 915.

Membership ticketing enquiries should be directed to the relevant home team:

Adelaide Crows Membership
(08) 8440 6666
membership@afc.com.au

Port Adelaide Membership
1300 467 232
membership@pafc.com.au

SACA/Strikers Membership
(08) 8300 3232
sacamembershipservices@saca.com.au

Important information about ticket on-sellers (eg Viagogo)

Ticket on-selling agencies – such as Viagogo, Stubhub, Ticketmaster Resale etc – are not authorised ticket sellers for Adelaide Oval. It is strongly recommended that Adelaide Oval tickets are only purchased through the authorised agent, Ticketek. Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of recourse are not available through Adelaide Oval, Ticketek or the relevant event promoter. All enquiries regarding tickets purchased through these channels should be directed back to the ticket on-seller.

Read more about ticket resale and scalping

Please refer to our Functions page to find out more about our different options and to submit an online enquiry with our team.

Learn More

Standard tours operate daily at 11am and 2pm. Prices start at $17.

Adelaide Oval Football Members and South Australian Cricket Association Members are admitted to standard tours free of charge on presentation of their membership card. Bookings are required.

Book a Tour

Adelaide Oval has 25 purpose-built function spaces, with the ability to cater for all types of events. Our team would welcome the opportunity to talk to you about your event. Please refer to the Functions page on our website for more information.

Find out more

Adelaide Oval food and beverage outlets now accept payment by card only. This assists with speed of service and also reflects the strong consumer trend towards increased use of ‘tap and go’ payment facilities.

All credit, debit and EFTPOS cards are accepted and all are exempt of surcharges. Patrons attending Adelaide Oval with cash only will be able to exchange it for a complimentary ‘Cash Card’ via Cash to Card Exchange booths located around the stadium.

Any un-used ‘Cash Card’ credit can be used at future events or redeemed in full at any time.